Ordering Information
How to order
Paying by Credit Card/Paypal
Please use the "Add to basket" buttons. This will create a Shopping Basket in a seperate window, where quantities can
be altered and items removed. You can view your basket at any time by clicking the "view basket" button at the top or bottom of the page.
When you have finished shopping simply click the "Checkout" button in the Shopping Basket window,you will be taken to the
paypal site and asked to enter your address and payment details.
You will be sent a receipt from, from paypal, for your purchases via email.
For more information about Paypal:
click here
to open the Paypal website in new window.
Paying by Cheque
If you wish to pay by Cheque please use the form
on the
Place an Order page or send an email to
order@ef-jewellery.co.uk.
This will generate an
order by email and you will recieve a request for payment within a week.
Please note
that orders purchased by cheque will take longer as
they will not
be dispatched until the payment has cleared
Postage Information
Postage costs:
Orders up to £25= £3.50
Orders up to £50= £5
Orders over £50= FREE!
All orders will be sent using Royal Mail Recorded/Special Delivery,
depending on value.Notification will be sent on day of dispatch.
International Orders
Please use the form on the
Place an Order page or send an email to
order@squem.co.uk.
This will generate an
order by email and you will recieve a request for payment via paypal,
with a shipping cost, within one week.
Order Fulfilment
The majority of jewellery items will be made to order,
Emma aims to fulfil orders within two weeks of payment
clearing.
(please email in advance of ordering if you have a tight deadline)
If under any circumstances it will not be possible to fulfil the order,
or there is likely to be a delay,
you will be
notified via email.
Colours
Due to the nature of the recycled materials it is possible that the colour requested
may not be available, in this case an alternative will be suggested or refund offered.
As the aluminium is hand printed in small batches, colours and patterns may vary slightly
Cancellation and Returns
Customers have the right to cancel any order up to the day of shipping.
Please email
returns@squem.co.uk if you wish to
do so and arrangements
will be made for a full refund.
If you wish to return an item please contact Emma on the above email address within 7 days of receipt.
Items should be returned in their original state, well packaged and sent with adequate postal
insurance.
Refunds will be granted on receipt of the returned item if the above conditions have been met. Return postage will not be refunded.